Fresh Whites and Green Bouquet

Firstly the flowers were stunning and are just as pictured. Unfortunately the customer service let it down. The flowers were for a sudden unexpected bereavement and they arrived with a blank card. The recipient had no idea who they were from. When I lodged a complaint Ashley apologised but then explained the order came through with no message. She also further qualified it with they have many bereavement orders that come through with no message. I would be looking at your software because I typed a message. I used to work with a florist and it was standard practice to ring the customer if there was no message especially with bereavement flowers as it is such an emotional time you don't want to add to their burden. Sometimes you just want people to own their mistake and apologise not try and make it write with excuses. I am very torn whether to keep using Wild Poppies as this was very professionally embarrassing for me but I do love your arrangements and have used you many times before. I am hoping this is a one off.

Beautiful flowers my daughter loved them I will definitely be using Wild Poppies again. Only thing would have like them delivered earlier.

I have seen a photo of the flowers and they do look just like the photo which is why I chose them in the 1st place. They were delivered to the hospital within a short space of time as my cousin texted me when they arrived. She also sent a photo later from home. Just what I would have liked to receive - absolutely beautiful and beautifully presented. I live in Brisbane Australia and will definately contact Wild Poppies (name I love) for deliveries in NZ. Thank you. This particular bouquet is very beautiful and elegant.

The recipient was thrilled with this beautiful bouquet. I have been lucky enough to see it first hand today, one week post delivery. It’s still looking amazing and beautifully fragrant.

I ordered this late morning to be delivered to my wonderful wife at her workplace that day. They arrived just after lunch, which was great. She was so impressed with them and how they were arranged, packaged, and so were a lot of her colleagues. Wild poppies also put in a small box of macrons ! I'm very impressed with their service. The flowers are still going strong at home 8 days later.

I have seen a photo of the flowers just being delivered and the bouquet looked just the same as the one I had choosen!! Iive in Belgium and have had Wild Poppies twice delivering flowers in Aukland!

Had these delivered for my mums birthday and she loved them. Beautiful flowers, thank you!

Very impressed - the flowers were stunning, especially the gorgeous white stock, and the urgent delivery is a fantastic option.

Recipient was stoked - thanks so much